Know the rules before account access
Our Legal notice explains the conditions attached to opening and keeping an account, including accurate registration details, phone verification and access that depends on local law. It also describes how we record wallet activity connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account payments.
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A payment receipt or status check may be needed when we investigate a wallet question. We use these records to match an account request with the correct transaction, not to change the policy without notice. Before you continue, read the current wording shown on the Legal
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page and check that your location allows access. If a rule changes, we identify the affected section and explain what action you may need to take. Your account area remains the first place to check the latest policy link, while our support route can help when
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a clause or payment record needs clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.